privacy

Overview and commitment

PPM Organic respects your privacy and handles personal information with care appropriate to health and wellness services. This Privacy Policy explains what data we collect through ppmorganic.com, how we use and protect it, who may access it, and what choices you have regarding your information. By using our website, submitting forms, enrolling in programmes, or communicating with practitioners, you acknowledge the practices described here.

We collect only information necessary to deliver organic nutrition coaching, holistic wellness support, appointment scheduling, newsletter communications, and website functionality. We do not sell personal data to third-party marketers. When sharing occurs, it is limited to service providers bound by confidentiality obligations or situations where you provide explicit consent.

Information we collect

Contact information includes your name, email address, and any details you provide in message fields on appointment, contact, subscribe, or unsubscribe forms. Wellness intake data may include health history summaries, dietary preferences, sleep and movement habits, stated goals, and practitioner preferences collected during enrollment or coaching sessions.

Technical information is gathered automatically when you browse the site, such as browser type, device category, pages visited, referring URLs, and approximate interaction timestamps. This data helps us maintain security, diagnose performance issues, and understand which wellness content serves visitors most effectively.

Payment information is processed through secure third-party payment processors. PPM Organic does not store complete credit card numbers on our servers. Transaction records including amount paid, programme purchased, and date are retained for accounting, refund processing, and dispute resolution.

Communications between you and practitioners—including session notes, follow-up emails, and shared documents—are stored to ensure continuity of care and quality review within our coaching network.

How we use your information

We use contact and intake information to respond to inquiries, schedule consultations, match you with appropriate practitioners, deliver purchased programmes, and send transactional confirmations related to appointments and enrollments. Wellness data informs personalised meal plans, lifestyle recommendations, and progress tracking during active coaching relationships.

Email addresses provided through the subscribe form receive newsletter content about organic wellness education, seasonal recipes, workshop announcements, and programme updates. You may opt out at any time without affecting transactional messages necessary for active services.

Aggregated, de-identified analytics help us improve website structure, content relevance, and service offerings. These summaries cannot reasonably be linked back to individual users. We may publish high-level trends—such as popular programme tiers or common wellness goals—in internal reports without revealing personal identities.

We use technical logs to detect fraud, prevent abuse, enforce our Terms of Service, and protect the security of client information stored on our systems.

Legal bases for processing

Where applicable privacy regulations require a legal basis, PPM Organic processes personal data based on contractual necessity when delivering enrolled services, legitimate interests in operating and improving a wellness platform, consent for marketing communications, and compliance with legal obligations such as tax record retention or response to valid lawful requests.

You may withdraw marketing consent through unsubscribe mechanisms without impacting the lawfulness of prior processing. Withdrawal of consent essential to service delivery—such as refusing to provide intake health information—may limit our ability to offer personalised coaching.

Information sharing and disclosure

Practitioners within the PPM Organic network access client intake and session information necessary to provide assigned coaching services. They are bound by professional confidentiality standards and contractual obligations prohibiting use of your data for unrelated purposes.

Service providers assisting with hosting, email delivery, payment processing, video conferencing, and customer support may process personal data on our behalf under strict data processing agreements limiting use to specified functions.

With your explicit consent, we may share relevant wellness summaries with medical providers you designate to coordinate nutrition and lifestyle recommendations with clinical care. We do not share health information with insurers, employers, or advertisers without separate written authorisation.

We may disclose information when required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect rights, safety, and security of PPM Organic, our users, or the public. We will notify affected users of such disclosures when legally permitted.

Data retention

Active client records are retained for the duration of your coaching relationship and a reasonable period afterward to support follow-up questions, programme extensions, and quality assurance. Inactive account data is archived or deleted according to retention schedules balancing client convenience with minimisation principles.

Newsletter subscription data is retained until you unsubscribe, after which your email is added to a suppression list preventing future promotional mailings while preserving evidence of opt-out requests. Transaction records are kept for periods required by applicable tax and commercial regulations.

Session notes and wellness assessments may be retained longer when necessary for practitioner licensure documentation, dispute resolution, or defence of legal claims. When retention is no longer justified, data is securely deleted or anonymised.

Security measures

PPM Organic implements administrative, technical, and organisational safeguards appropriate to the sensitivity of wellness information we handle. These include encrypted connections for website traffic, access controls limiting employee and contractor data access to job-relevant needs, secure video platforms for consultations, and regular review of vendor security practices.

No method of electronic storage or transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security against unauthorised access, hardware failure, or sophisticated cyberattacks. You share responsibility for using strong passwords, protecting device access, and communicating through official PPM Organic channels rather than unverified third-party messaging apps.

Cookies and similar technologies

Our website may use cookies and local storage mechanisms to remember navigation preferences, maintain session state for interactive features, and collect analytics about page usage. Essential cookies support core functionality such as form validation feedback and cart persistence where shop features are available.

Analytics cookies help us understand aggregate visitor behaviour—popular pages, average time on site, and navigation paths—without identifying individual users by name in standard reports. You may adjust browser settings to refuse cookies, though some features may function less smoothly as a result.

We do not use cookies to track you across unrelated third-party websites for behavioural advertising purposes.

Children's privacy

PPM Organic services directed at adults are not knowingly marketed to children under thirteen. We do not knowingly collect personal information from children without verified parental consent. Minors enrolled in family programmes must have guardian participation and authorization documented during intake.

If you believe we have inadvertently collected information from a child without proper consent, contact us promptly so we can delete the data and close any associated account.

International visitors

ppmorganic.com may be accessed from various regions worldwide. If you access the site from outside our primary operating region, your information may be transferred to and processed in jurisdictions with different privacy laws. We apply consistent protection standards regardless of processing location and implement appropriate safeguards for cross-border transfers where required.

Your rights and choices

Depending on applicable law, you may have rights to access personal data we hold about you, request correction of inaccurate information, request deletion subject to retention obligations, restrict or object to certain processing activities, receive a portable copy of data you provided, and withdraw consent for marketing communications.

To exercise these rights, submit a request through our contact form or email hello@ppmorganic.com with sufficient detail to verify your identity. We respond within timeframes required by applicable regulations, typically within thirty days for standard requests. Complex requests may require additional time with notice provided.

You may lodge complaints with relevant data protection authorities if you believe our processing violates applicable law. We encourage contacting us first to resolve concerns directly.

Third-party links

Our website contains links to social sharing platforms and may reference external resources related to organic wellness education. This Privacy Policy applies only to ppmorganic.com and services operated by PPM Organic. Third-party sites have independent privacy practices, and we are not responsible for their content or data handling. Review their policies before submitting personal information.

Changes to this policy

We may update this Privacy Policy to reflect changes in services, technology, legal requirements, or organisational practices. Revised versions will be posted on this page with an updated effective date. Material changes affecting how we use previously collected personal data will be communicated through prominent website notice or email when appropriate.

Continued use of the website after updates constitutes acknowledgment of revised practices unless applicable law requires explicit re-consent for specific processing activities.

Contact us about privacy

Questions, concerns, or requests related to this Privacy Policy and our data practices may be submitted through ppmorganic.com/contact-us.html or emailed to hello@ppmorganic.com. We take privacy inquiries seriously and aim to respond within five business days.

Effective date: October 2026. PPM Organic — Protecting your information while supporting your wellness journey.